Molotow North America
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5 Most Frequently Asked Questions
What is your refund policy?
     We will refund or exchange anything returned to us within 30 days of purchase as long as it arrives in the same condition as it went out. The buyer is responsible for all shipping fees incurred. We reserve the right to assess a 10 to 20% restocking fees on spray paint orders, orders over $50 or weighing over 3 pounds.
     If the product is defective or if we send you the wrong item we will give you a full refund or exchange. If the product is damaged by the shipper we will assist you in getting reimbursed by the shipper.

Do you ship to countries outside of the US?
     Yes, International customers may order any items except for spray paint. Use the shopping cart to check out.

I do not like to use my credit card on the internet, can I call in my order?
     Yes, You may call us with your credit card # at: 206-365-4083 or email us your phone # and the time you would like us to call and we will get back to you.

When will I receive my order?
     Most US orders are received within 2 to 5 business days of payment. If your order weighs over 3 pounds or if you ordered spray paint we ship UPS which takes 1 to 7 days(click here to see how long it will take for your shipment). Expedited shipping in US is shipped Express Mail or 2nd Day Air UPS.
     Call 206-365-4083 with any order inquiries. If it has been over 7 days and you have not received your order please call us immediately.
     International orders take around 1 to 2 weeks to receive. Expedited international orders take around 3 to 5 business days. Each country is different.

Will you go out with me?
     For some reason this has been our #1 most frequently asked question. The ArtPrimo Girls are wonderful and beautiful but are very picky when it comes to dating. To save us some time please send us a picture along with basic info such as hobbies and interest (do not call us, we will call you). Thanks in advance to all you handsome hopefuls. Send your dating applications to: thegirls@artprimo.com we will give you a gift certificate if we like you.

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